Key Holding Services in Kent

Imagine having a specialist security firm watch over your property 24/7, with a licensed security guard ready to respond quickly whenever your alarm is triggered. This is exactly what you get with Kent Electrical and Fire Ltd’s key holding service.

What is Security Key Holding?

As part of our key holding service, we securely hold a key to your property—whether it's your home, office, or factory—in our office. Your key is securely locked away and anonymously coded, making it identifiable only to Kent Electrical and Fire. If you get locked out or if your alarm is activated, our security team will be there to assist you in no time.

Our Security Key Holding Service

Beyond assisting you if you're locked out, we offer a full security service alongside our key holding. If your alarm is triggered—whether it's a false alarm or not—a trained and SIA-licensed security guard will swiftly respond to your home or business premises. We provide 24/7 rapid response, ensuring your property is inspected and protected from any potential threats.

If it's a false alarm, we will notify you and reset your system. In the event of a genuine break-in, our team will assess the situation, contact you and the police, and arrange for additional staff to secure your property, including emergency repairs and boarding up if necessary.

We can also provide you with a detailed report outlining exactly what happened during the incident.

The Kent Electrical and Fire Ltd Guarantee

Choosing Kent Electrical and Fire Ltd guarantees that your home or business is protected around the clock. As security experts, we design the most suitable security system for your needs and budget. All our security agents are fully trained, SIA licensed, and security screened to BS7578 British Standards, providing you with complete peace of mind.

Contact Kent Electrical & Fire for a Key Holding Quote

Click here or call our freephone at 0800 689 1831 for a free, no-obligation discussion and a quote for domestic key holding services.

Frequently Asked Questions

A key holding service means we securely hold a key to your property on your behalf. Your key is anonymously coded and locked away in our office, identifiable only to Kent Electrical and Fire. If your alarm is activated or you are locked out, a trained, SIA-licensed security guard will respond on your behalf — day or night.

Yes. Our key holding and alarm response service operates 24 hours a day, 7 days a week, 365 days a year. Whether your alarm goes off at 2am on a Bank Holiday or during your summer holiday, our team will be there to respond.

When your alarm activates, one of our SIA-licensed security guards will attend your property swiftly. They will inspect the premises and establish whether it is a false alarm or a genuine incident. If it is a false alarm, we will reset your system and notify you. In the event of a genuine break-in, we will contact you and the police, and can arrange for emergency boarding up and additional security if required.

Yes. Your key is kept in a secure, locked location and is anonymously coded — it cannot be linked back to your address or identity by anyone outside of Kent Electrical and Fire. Our key holding procedures comply with BS7578 British Standards, giving you complete confidence in how your key is handled.

Yes. By law, any security guard carrying out key holding and alarm response duties must hold a valid SIA (Security Industry Authority) licence. All of our security agents are fully trained, SIA licensed, and security screened, so you can trust that only qualified professionals will attend your property.

We cover the whole of Kent including Maidstone, Canterbury, Tunbridge Wells, Medway, Folkestone, Dover, Ashford, Sevenoaks, and surrounding areas. Contact us or call 0800 689 1831 to discuss your requirements.

Our Accreditations

ISO 9001 PQAL - Electrofire Group Ltd.
Safe PQQ verified - Electrofire Group Ltd.
BAFE providers - Electrofire Group Ltd.
SSIP accredited - Electrofire Group Ltd.
Kent County Council approved - Electrofire Group Ltd.
ContractLine approved - Electrofire Group Ltd.
SafeContractor Approved - Electrofire Group Ltd.
Fire Protection Association - Electrofire Group Ltd.
Paxton Registered Installer - Electrofire Group Ltd.

Call us on 0800 689 1831 for a FREE quote